Last updated: February 2026 • CyberNet Albania
By engaging CyberNet Albania for Managed IT services, cybersecurity monitoring, backup solutions, or network administration, you agree to be bound by these standard terms and conditions alongside your customized Service Level Agreement (SLA).
CyberNet commits to a 99.9% availability index for managed server infrastructure and an initial emergency triage response time within 15 minutes for critical severity disruptions.
All CyberNet engineers are bound by strict non-disclosure agreements (NDAs). Administrative actions follow least-privilege security policies with tamper-evident audit logging.
These terms are governed by and construed in accordance with the laws of the Republic of Albania. Any disputes shall be subject to the exclusive jurisdiction of the courts of Tirana, Albania.